Bespoke Offshore Call Center

Take advantage of our bespoke call centre team, dedicated to meet your needs. Whether it’s a 24/7 service or just for out of hours call management. Our team is on hand to process all your inbound calls and enquiries. This bespoke service will be tailored to your working practices, fully trained, speaking fluent English to make your transition completely seamless.
24/7 access to your dedicated onsite Business Manager.

Our Call Center Services

From initial contact to resolution, we prioritize customer satisfaction, efficiency, and personalized service in every interaction.

Inbound Call Handling

We focuses on efficiently managing incoming calls by providing prompt, professional responses, addressing inquiries, and resolving issues to enhance customer satisfaction.

Outbound Call Services

This involve proactively reaching out to customers for purposes such as lead generation, follow-ups, surveys, and promotions, aiming to engage and convert potential leads while maintaining a high level of service.

Appointment Scheduling

Appointment Scheduling efficiently manages and coordinates appointments, ensuring accurate booking, timely reminders, and streamlined scheduling to enhance customer convenience and operational efficiency.

Customer Support

Customer Support provides assistance and solutions for customer inquiries and issues, delivering timely, effective help to ensure a positive experience and resolve problems efficiently.

Why Streamline Outsourcing Services is the Ideal Choice for Your Call Center Services Needs

Choose Streamline Outsourcing Services that delivers innovative, scalable solutions tailored to your business

Choose Streamline Outsourcing Services  that delivers innovative, scalable solutions tailored to your business.

Let’s start new project together

5+

Years of Experience

50+

Completed Projects

100%

Client Satisfaction

Let’s start new project together

Highly

Qualified Team

On

Time Delivery

Budget

Friendly

Hire our Team

At Streamline Outsourcing Services, we offer a highly skilled and experienced team who are ready to reduce your costs while maintaining the highest standards. Our teams specialize in a wide range of technologies and frameworks, ensuring the delivery of high-quality, scalable, and secure solutions tailored to your business needs. This expertise allows us to efficiently handle any type of work:

FAQ'S

We handle calls for all industries including Taxi companies, out of hour calls followed up with emails or communication to a dedicated number, Doctors surgery, maintenance companies, etc. We will train a team to suit your scripts and needs.

We can take over all your inbound calls or just handle your over flow 24/7

We use targeted strategies and data analysis to ensure the effectiveness of outbound calls. We track metrics, assess campaign performance, and adjust tactics as needed to maximize results and achieve your goals.

Yes, you can customize the script for outbound calls to align with your messaging and objectives. We work with you to develop and refine the script to ensure it effectively communicates your message and engages your audience.

Yes, our team is fully trained in this industry and have experience in using all dispatch software’s including Autocab, Cordic, Cab9 and iCabby

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